Privacy Policy

Information We Collect

Homework Photos and Problem Submissions

When you use AI Homework Helper, you take a photo of (or paste the text of) a homework problem. These submissions are used exclusively to read the problem and generate your step-by-step explanation.

Critical Privacy Protection: Your homework photos and pasted problems are used solely to solve the problem you submitted — we never use them to identify anyone, and we recommend cropping out names, grades, or other personal details before uploading. Solved problems are saved to your account history so you can revisit explanations, and you may request immediate deletion of your submissions and history at any time via support@aitutorhelper.com.

Account Information

When you create an account, we collect:

• Email address
• Name (optional)
• Payment information for the Student subscription (processed securely by third-party providers like Stripe - we never store card details)

Automatically Collected Information

• Cookies for session management
• IP address for security
• Browser type and device information
• Anonymous usage analytics

How We Use Your Data

• Generate Explanations: Your submitted problems are analyzed by our AI to create step-by-step explanations
• Service Delivery: We use your email to manage your account, subscription, and trial notifications
• Service Improvement: We analyze aggregate, anonymous usage patterns to improve explanation quality and subject coverage
• Security: Ensure platform security and fraud prevention
• Customer Support: Respond to your inquiries and requests

What We DON'T Do With Your Data

• We never use your homework submissions to train other AI products
• We never sell, share, or transfer your submissions to third parties
• We never use your study activity for identification, profiling, or marketing purposes
• We never keep your submissions or history after you delete them or close your account
• We never share your data with advertising platforms or data brokers

Data Security

• All data transmission uses encrypted connections (SSL/TLS)
• Servers employ industry-standard security protocols
• Submissions are processed in isolated environments
• Prompt deletion of your data upon request

Your Rights

You have the right to:

• Access your personal data
• Request immediate deletion of any information
• Correct inaccurate information
• Opt-out of analytics cookies
• Withdraw consent at any time

Contact us: support@aitutorhelper.com

Children's Privacy

AI Homework Helper is designed for school and college students. If you are under 13 (or the age of digital consent in your region), you may use the Service only with the consent and supervision of a parent or legal guardian. We do not knowingly collect personal information from children under 13 without such consent. If we discover we have inadvertently collected such information, we will delete it immediately.

Third-Party Services

We work only with trusted partners who meet strict security standards:

• Payment Processing: Stripe (PCI-compliant)
• AI Processing: Vetted AI infrastructure providers that process your submissions solely to generate explanations
• Hosting: Secure cloud infrastructure
• Analytics: Anonymous usage data only

Changes to This Policy

We may update this Policy to reflect service improvements or legal requirements. We'll notify you of significant changes via email. Continued use of the Service after changes constitutes acceptance.

Contact Us

For any privacy concerns or requests:

• Email: support@aitutorhelper.com
• Response Time: Within 48 hours

By using AI Homework Helper, you agree to this Privacy Policy. Your trust is essential to us, and we're committed to protecting your privacy at every step.